Every worry and care dissolves 300 feet above sea level. Welcome to Immersion, our two-story spa located on the 32nd floor. Here, you'll find 360 degrees of floor-to-ceiling water views and treatments tailored to loosen tension. Immersion offers a lap pool and 16 indulging experience rooms.
Cancellation policy The treatments you select are reserved for you. Please make any changes or cancellations to scheduled appointments by 9pm the day prior. If we do not receive a call, you will be charged 100% payment for services not cancelled in the time allotted. This charge will be applied to the payment method provided at the time of booking or another valid form of payment.
Late Arrival policy Arriving late may interfere with your treatment time and will reduce the integrity of the treatment. Late arrivals will also be responsible for the full cost of the scheduled service. As a courtesy to the next customer, all appointments will end at their scheduled time. Treatment times are not extended based upon late arrivals.
Under 18 policy All customers must be 18 or older to use the fitness centers, spa facility or to receive a service in our spas, salon and barbershop.