In order to make sure that you thoroughly enjoy your visit to the spas at Borgata, please take a moment to review the following information.

When making your reservation, you will be asked to provide a valid credit card to hold the appointment. Your credit card will not be charged at this time, and you are welcome to present a different method of payment upon arrival. Your credit card will only be charged in the event of a same-day cancellation.

Cancellation policy:
The treatments you select are reserved for you. Please make any changes or cancellations to scheduled appointments by 9pm the day prior. If we do not receive a call, you will be charged 100% payment for services not cancelled in the time allotted. This charge will be applied to the payment method provided at the time of booking or another valid form of payment.

Late Arrival policy:
Arriving late may interfere with your treatment time and will reduce the integrity of the treatment. Late arrivals will also be responsible for the full cost of the scheduled service. As a courtesy to the next customer, all appointments will end at their scheduled time. Treatment times are not extended based upon late arrivals.

Under 18 policy:
All customers must be 18 or older to use the fitness centers, spa facility or to receive a service in our spas, salon and barbershop.

Picture ID:
Please provide at check-in.

Expectant mothers:
who are within their first trimester may enjoy one of a specific selection of facials. Please discuss with our staff member the facial options during your first trimester. Expectant mothers who have completed their first trimester are encouraged to inquire about spa treatments that are available.

Spa facility use:
includes access to steam room, sauna/cold plunge, whirlpool, lockers, locker room amenities and relaxation lounge, and is complimentary to customers who enjoy a spa treatment of 50 minutes or more. Use of the spa facility for non-spa customers may be available for an additional fee and is subject to availability.

A 20% service charge:
is automatically added to your spa bill for convenience. If you would like to increase or decrease this amount, please notify the Spa Concierge and your bill will be adjusted accordingly

Spa attire:
varies, depending on the facility you are visiting:
  • Spa Toccare and Immersion provide complimentary use of robes and slippers for all spa treatments
  • The fitness centers require that appropriate gym attire is worn, including athletic, closed-toe rubbersoled shoes and shirts
  • Pools & Gardens areas require garments that are appropriate.
Those customers receiving a massage or other body treatment are requested to shower prior to their appointment. While most of our spa treatments are enjoyed best without clothing, you are welcome to wear whatever makes you feel most comfortable. Disposable bathing suits are available upon request.

should be safeguarded by placing them in either your hotel room safe or in a safety deposit box, available at the hotel Front Desk.

in any area of the spa or within its facilities is strictly prohibited. The outdoor gardens area at Borgata is a smoke-friendly zone.

Cell phones:
are not permitted in any spa or spa lounge areas.

The Borgata Indoor Pool and Gardens area requires the presence of a parent or legal guardian for children under 18 years of age. Use of the pools at The Water Club are restricted to customers who are 21 years of age or older. The lap pool at Immersion is available for customers who have spa treatments scheduled at Immersion. Pool toys, rafts, water guns, noodles and inner tubes are prohibited in all pool areas.

You can view all spa services here or book online!
Spa Toccare